To understand how to strengthen employee's loyalty programme (LP) behaviour, this research examined the connection between Chinese hotel employee's intrinsic motivation (IM), extrinsic motivation (EM), their intention to apply loyalty programme practices (LPP) in the Chinese hotel industry and...

Purpose: This study aims to explore and analyse the intricacies of talent management and employee development practices within the hospitality industry. By delving into various training methodologies and assessing their impact, the study seeks to unveil the strengths, challenges, and...

This paper examined the mediating role of emotional intelligence in the relationship between psychological empowerment and job performance. The quantitative approach was employed using a survey research design with a sample of 289 respondents from the star-rated hotels in the Central Region,...