Search Results - subject:"trust"

Can chatbot customer service match human service agents on customer satisfaction? : an investigation in the role of trust

Huang, Dongling; Markovitch, Dmitri G.; Stough, Rusty A. - In: Journal of retailing and consumer services 76 (2024), pp. 1-14

Persistent link: https://www.econbiz.de/10014460850

Alternative distributions of foreign direct investment stocks : evidence from captive financial institutions affiliated to private equity and real estate investment funds in Luxemb...

Di Filippo, Gabriele - 2023 - This version: 28 December 2022

Persistent link: https://www.econbiz.de/10013478785

Examining the influence of trust and perceived risk on customers intention to use NFC mobile payment system

Alrawad, Mahmaod; Lutfi, Abdalwali; Almaiah, Mohammed Amin - In: Journal of open innovation : technology, market, and … 9 (2023) 2, pp. 1-10

The current study investigates how perceived risks and trust factors affect customers' intentions to use mobile payment … elements: intention to use, perceived risk, process-based trust, characteristics-based trust, and institution-based trust. Data …' decisions to use NFC mobile payments: perceived risk, process-based trust, and characteristics-based trust. Additionally, the …

Persistent link: https://www.econbiz.de/10014365860

Introducing a composite measure of trust in financial services

Moin, S. M. A.; Devlin, James; McKechnie, Sally - In: The service industries journal 43 (2023) 11/12, pp. 896-922

Persistent link: https://www.econbiz.de/10014321631

Employee trust-repair practices : scale development and validation

Kähkönen, T.; Vanhala, Mika; Blomqvist, Kirsimarja - In: Journal of advances in management research : JAMR 20 (2023) 3, pp. 539-563

Persistent link: https://www.econbiz.de/10014323293

Investor Cliques and Superior Fund Performance in Less Efficient Markets : An Examination of Private Equity Real Estate Funds

Yu, Bobby; Liu, Peng; Das, Prashant - 2023

Is the formation of investor cliques associated with superior fund performance? Our analysis of more than 2,000 private equity real estate (PERE) funds over three decades reveals outstanding performance among PERE funds dominated by investor cliques. Specifically, cliques with a more extensive...

Persistent link: https://www.econbiz.de/10014256920