This paper examines drivers of domestic outsourcing through a case study of food services. It demonstrates that outsourcing is not necessarily motivated by clients’ desire to reduce costs or improve efficiency, and suggests that in some cases outsourcing may cost more than inhouse production....

Purpose: This paper analyzes the longitudinal development of outsourcing research and practical applications in aviation technical services through a comparison with information technology (IT) outsourcing to find commonalities, differences, and trends. Although these large knowledge-intensive...

The emerging market of cloud computing encourages cloud service providers (CSPs) to deliver efficient and effective services on the basis of appropriate provisioning of service resources. Overprovisioning and underprovisioning of service capacity lead to the wastage of cloud resources and...

Interaktionsarbeit ist bisher in der Arbeits- und Dienstleistungsforschung sowie in Public Health noch unzureichend mit Blick auf ihre gesundheitlichen Implikationen erforscht. Zudem mangelt es an Konzepten ihrer gesundheitsförderlichen Gestaltung. Vor diesem Hintergrund wird in diesem Beitrag...