-related knowledge on suppliers' key account management (KAM) performance. The findings are based on survey data gathered from large …This paper examines the effect of customer relationship management (CRM) technology investment and key account … technology is positively related to key account-related knowledge. In addition, the results show that the effect of CRM …

Purpose This meta-analytic study tries to synthesize the mixed relationships between knowledge management technologies … relationships, this paper offers an improved understanding of the benefits of KMT. It also expands knowledge about how contextual …

implement multiple and equally viable means to effectively align open data with knowledge management, which lead to high … knowledge management for national competitiveness. Design/methodology/approach From the open innovation perspective, this study … base and its appropriate management are important to effectively derive the potential value from open data. A country can …

, the authors examine whether and how dynamic capabilities and knowledge management can help firms develop a resilient …, knowledge management and dynamic capabilities, and proposes a nuanced resilient supply chain model. Practical implications By … management and develop dynamic capabilities, and consequently enhance the resilience of their supply chain operations.  …