Readers with interests in managing knowledge- and innovation-intensive businesses and those who are seeking new … insights about how knowledge economies work will find this book an invaluable reference tool. Chapters deal with issues such as … open innovation, wellbeing, and digital work that managers and policymakers are increasingly asked to respond to …

M. Stern -- Multinational service firms and global strategy / Peter Enderwick -- Knowledge-intensive services and … innovation / Ian Miles -- Small and medium-sized enterprises and the consumption of traded (producer service expertise) versus … untraded knowledge and expertise / John R. Bryson & Peter W. Daniels -- Understanding the relationship between information …