look at the impact of information technology, and the knowledge-based era it is creating, on key facets of today's world … developing knowledge societies / Ravi S. Sharma, Elaine W.J. Ng, Mathias Dharmawirya, Ekundayo M. Samuel -- Toward building the … knowledge culture: reviews and a KC-STOPE with Six Sigma View / Saad Haj Bakry, Abdulkader Alfantookh -- Trust building process …