"This book illustrates new approaches to service innovation and new methodologies from the knowledge science and system …New trends in service science and education for service innovation / Michitaka Kosaka, Kunio Shirahada -- A concept of … -- Modeling of service value creation based on multidisciplinary framework / Kotaro Nakamura -- The dynamics of knowledge co …

This book brings together high quality concepts closely related to organizational learning, knowledge workers … knowledge-based organizations of the 21st Century. …1. An overview of knowledge management / Jatinder Gupta, Sushil Sharma, Jeffrey Hsu -- 2. Information technology …

1. A new perspective of the intellectual capital dynamics in organizations / Constantin Bratianu -- 2. Knowledge flow …. Intangible assets and company succession / Susanne Durst -- 5. Towards a new approach for measuring innovation / Josune Sáenz … Fiol -- 7. Making sense of knowledge productivity / Christiaan Stam -- 8. Measuring intangible assets / Kimiz Dalkir, Susan …