innovation in the process of value creation from ES investments. Empirical data on the adoption of Enterprise Resource Planning … (ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM), Knowledge Management System (KMS), and … Document Management System (DMS) is used to investigate the effects on product and process innovation, revenue, productivity …

knowledge institutes in Finland and the Netherlands. Three questions – relevant for innovation policies - constitute the central … Innovation Surveys we find that foreign firms in the Netherlands are less likely to co-operate with domestic public knowledge … knowledge institutions than innovating domestic firms? Second, do innovating firms that are open to their external knowledge …

knowledge provided by skilled employees and unobserved individual heterogeneity in explaining the persistence of innovation. …This paper investigates whether firms innovate persistently or discontinuously over time using an innovation panel data … set on German manufacturing and service firms for the period 1994–2002. It turns out that innovation behaviour is …

improves innovativeness in that industry. Regional specialization allows for knowledge to spill over among similar firms. By … contrast, the diversification thesis asserts that knowledge spills over between firms in different industries, causing …