The year 2008 represents an important historical milestone. For the first time, over half of the world's population 3.3 billion people live in urban areas. This significant increase in urban population has resulted from both natural population growth and rural to urban migration. It is important...

This executive summary describes the motivation behind this book, the methodologies used, and both the breadth and limits of the studies. The impact evaluations on which the book is based cover the use of ICT in finance, institutions, education, health, the environment, and labor, as evidenced...