Ng, Irene C.L.; Lee, Khai Sheang - In: International Journal of Revenue Management 2 (2008) 4, pp. 307-326
Since service production and consumption are inseparable, many service firms sell their capacity in advance. This paper examines the optimality and practice of advanced sale of service capacity under duopolistic competition. Using a game-theoretic approach, it attempts to explain why, despite...
