Establishing and maintaining satisfying distributor-relationships are major challenges for industrial manufacturers, selling in international markets. Christian Schmitz examines antecedents, components and impact levels of channel member satisfaction. Thereby the perspective of international...

Geschäftsmodellinnovation -- Produkt- und Serviceinnovation -- Prozessinnovation -- Innovationsstrategie und -prozess -- Methoden und Instrumente -- Performance Management -- Organisation und Kultur. .