Our paper is based on the qualitative content analysis (Gläser/Laudel 2010) of expert interviews with IT managers in German speaking countries. Drawing also from organisational development processes we have been carrying out, we analyse how the tension between the service function of IT as...

"This book offers an in-depth description of concepts related to different areas, issues, and trends within education and technological integration in modern society and includes definitions and terms, as well as explanations of concepts and processes regarding the integration of technology into...

This report considers the impact of offshoring on labour markets. The report begins by surveying the empirical literature linking offshoring activities to changes in employment and the relative wage and employment of high- to low-skilled workers. The report moves on to consider recent...

The closing of the gender wage gap is an ongoing phenomenon in industrialized countries. However, research has been limited in its ability to understand the causes of these changes, due in part to an inability to directly compare the work of women to that of men. In this study, we use a new...

The closing of the gender wage gap is an ongoing phenomenon in industrialized countries. However, research has been limited in its ability to understand the causes of these changes, due in part to an inability to directly compare the work of women to that of men. In this study, we use a new...

This book examines the new conditions under which professional work, often referred to as “knowledge-intensive work,” is organised and how professional groups who have traditionally been granted jurisdictional discretion now have their work routines renegotiated. In the new economic regime...

This book highlights the increasing need for people who will be working in professions such as teaching, health, engineering and business management to have the skills for living and working in a global society. Globalisation and the challenges resulting from recent political events in Europe...