This article co-authored with the Agency for Healthcare Research and Quality, examines the distinct and complementary roles practice facilitators and care managers play in redesigning and improving primary care delivery. Practice facilitators coordinate practice quality improvement and redesign...

This brief reports on findings from a systematic review of the peer-reviewed literature on consumer and provider perspectives on shared decision making, the process by which consumers join providers in the clinical decision-making process. The use of comparative effectiveness research rests on...

This issue brief presents the results of the first study conducted using data from Medicaid Analytic eXtract (MAX) data and the Medicare Current Beneficiary Survey to assess the use of home- and community-based services by the presence and level of functional limitations, as measured by...

This brief offers strategies for decision makers for the patient-centered medical home to respond to and reflect the goals, preferences, and needs of patients and their families. Patients' involvement in the medical home should take place on three levels: (1) engagement in their own care, (2)...