This paper reviews experimental studies that investigate the effects of communication on behavior in organizational … research that tests whether communication can help to overcome coordination failure within organizations, and (b) studies that … analyze the role of communication in alleviating problems arising from information asymmetries at the workplace. The evidence …

This paper investigates the effect of different communication channels on promise-making and promise-keeping in a … helping situation. Four treatments differ with respect to the communication channel employed to solicit unincentivized … cooperation, i.e., face-to-face, phone call and two different sorts of computer-mediated communication. The less anonymous (face …

This paper investigates the effect of different communication channels on promise-making and promise-keeping in a … helping situation. Four treatments differ with respect to the communication channel employed to solicit unincentivized … cooperation, i.e., face-to-face, phone call and two different sorts of computer-mediated communication. The less anonymous (face …