Purpose: This work investigates the influence of project managers' personality on the success of a project in a Multinational Corporation. The methodology proposed for analyzing the project managers' personality is based on the Myers-Briggs Type Indicator. Design/methodology/approach: Forty...

Purpose: Implementing process management methodology through Lean Management and Design Thinking provides a new way to manage surgical blocks, maximize efficiency and adapt to the high variability of demand. This article presents our experience of implementing a set of improvement actions within...

Purpose: In this paper, a practical framework is presented for the successful integration of buyers and contract organizations based on the Critical Incident Technique (CIT). Methodology: The initial pool of situations was developed inductively according to qualitative data provided by ten...