Kropsu-Vehkapera, Hanna; Isoherranen, Ville - In: Journal of industrial engineering and management : JIEM 11 (2018) 3, pp. 429-444
Purpose: Knowledge work productivity is a key area of improvement for many organisations. Lean approach is a … the potential of using lean approach for improving knowledge work practices. Design/methodology/approach: A systematic … literature review has been carried out to study how lean approach is realised in knowledge work. The research is conceptual in …