The increasing digitalization in the process and the end-result of public service, a phenomenon widely known as e-government, is changing the range and ways of collaboration among governments and their stakeholders. Especially with the pervasive use of social media for knowledge sharing,...

Concerned with the management and control of the forces that drive the "knowledge economy" - the research question of the thesis is: How can individual knowledge become operable in dispersed, global contexts to support knowledge-based management decisions at a distance? The conceptual part of...