Garza Ríos, Rosario C.; González Sánchez, Caridad N.; … - In: Revista de Métodos Cuantitativos para la Economía y … 22 (2016), pp. 19-35
In this paper we show the results achieved by integrating Six Sigma, discrete simulation techniques and multi-criteria techniques for improving a beauty service that desires to obtain the best compromise solution between incomes, costs, use of resources and customer satisfaction. DMAIC...
