Artful business processes are informal processes typically carried out by those people whose work is mental rather than physical (managers, professors, researchers, etc.), the so called "knowledge workers". In this paper we outline how to automatically build, on top of a collection of e-mail...

Artful processes are informal processes typically carried out by those people whose work is mental rather than physical (managers, professors, researchers, engineers, etc.), the so called “knowledge workers”. MAILOFMINE is a tool, the aim of which is to automatically build, on top of a...