For football executives, understanding the determinants of spectator no-show behavior better is of utmost importance. Recent research efforts, however, have primarily focused on exploring the potential effects of determinants that the club management can hardly influence (e.g., potential...

The Covid-19 pandemic has induced worldwide natural experiments on the effects of crowds. We exploit one of these experiments currently taking place over several countries in almost identical settings: professional football matches played behind closed doors. We find large and statistically...

Because no-show behavior typically leads to operational inefficiencies and thus diminishing returns for service firms, a growing number of authors have demonstrated the potential of using reminders to reduce no-show rates. In this study, by examining the behavioral responses of 13,911 season...

This paper constitutes a unique micro-level exploration of the relation between game outcome uncertainty and the behavior of highly committed season ticket holders of a major Bundesliga soccer team. Specifically, we look at 3,113 season ticket holders attending all 17 home games in the 2012-13...

For football executives, understanding the determinants of spectator no-show behavior better is of utmost importance. Recent research efforts, however, have primarily focused on exploring the potential effects of determinants that the club management can hardly influence (e.g., potential...

The Covid-19 pandemic has induced worldwide natural experiments on the effects of crowds. We exploit one of these experiments currently taking place over several countries in almost identical settings: professional football matches played behind closed doors. We find large and statistically...

We revisit the magnitude of home advantage at the Summer and Winter Olympic Games, looking back all the way to Athens in 1896. By comparing a host country’s success with their performances in previous and subsequent games, we find that home advantage has declined over time as participation and...

Stadium attendance demand research is firmly anchored in the literature on the economics of sports. In fact, we sports economists, in particular, have tested both Rottenberg’s (1956) original stadium attendance demand specification and its extensions extensively over the last few decades....

As in many industry sectors, in professional sports, no-shows increasingly pose a significant challenge to the management. Previous research has established that spectator no-show behavior is widespread among season ticket holders, in particular, but the specific antecedents of such behavior...