Decision making in process-aware information systems involves build-time and run-time decisions. At build-time, idealized process models are designed based on the organization's objectives, infrastructure, context, constraints, etc. At run-time, this idealized view is often broken. In...

The automated enactment of processes through the use of workflow management systems enables the outsouring of the control flow from application systems. By now a large number of systems, that follow different workflow paradigms, are available. This leads to the problem of selecting the...

This paper presents ways for senior researchers to help future doctoral students in Operations Management (OM) to overcome multiple challenges in: (a) conducting relevant research while demonstrating greater rigor, and (b) exploring multi-disciplinary research projects while mastering a single...

In this paper we will investigate how to sequence surgical cases in a day-care facility so that multiple objectives are simultaneously optimized. The limited availability of resources and the occurrence of medical precautions, such as an additional cleaning of the operating room after the...