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The role of strategic planning in the performance of small professional service firms: a research note

French, Steven NJ; Kelly, Stephen J - 2004

Using a sample of small, regional professional service firms, this paper investigates relationships between firm performance and aspects of strategic planning. Constructs measuring vision, mission, latent abilities, competitor orientation and market orientation are identified using exploratory...

Persistent link: https://www.econbiz.de/10009475200

Human resource development and 'casualisation' in hotels and resorts in Eastern Australia: getting the best to the customer?

Cairncross, Grant; Kelly, Stephen J - 2008

This paper provides an analysis of human resource development and knowledge capital management relations practices used by hotels and resorts in 2007. The study examined the employment instruments used, methods of employee recruitment, selection, staff turnover trends, remuneration policies,...

Persistent link: https://www.econbiz.de/10009475213

The decay of corporations and an analysis of their business fitness landscapes

Forster, Geoffrey P - 2010

any healthy, competitive business environment. However an important trend is emerging in that the average survival time … for large established corporations is getting shorter and shorter. This observation is of critical importance to business … business. More than ever, effective strategic management needs improved tools to aid in the analysis and forecasting of the …

Persistent link: https://www.econbiz.de/10009475271