Beck, Gregor; Härter, Leander; Maier, Ronald - In: Proceedings of I-KNOW '09 : 9th International …, (pp. 167-176). 2009
Evaluating success of knowledge management (KM) is a difficult undertaking, yet without a decent approach to show evidence about its value, KM initiatives might not be sustainable as already evident in many abandoned projects. Although there have been a number of theoretical approaches on...