The evaluation of information systems is regarded as a complex process due tothe large number of interacting factors that culminate in respective costs, benefitsand risks that have human or organizational dimensions. With this in mind, thereis much need to examine investment decision-making...

This study proposed a look at the importance and challenges of knowledge management in times of great change. In order to understand the information phenomena of interest, impacts on knowledge workers and knowledge documents in times of great organizational change, the study is positioned in a...

South African Air Quality Units are continuously undergoing changes, andimproving their performance remains a constant endeavour. In addition, theseunits are also experiencing several challenges in terms of improvingcommunication across the different spheres, accessing air quality data and...

Purpose – Competitive advantage can be gained in several ways including gaining a knowledge advantage (K-Adv). This paper sets out to report on the first stage of broad study to assess the effectiveness of implementing an enterprise resource planning system (ERP) from a knowledge management...

As a form of expert labour and organizational resource, knowledge workers are important in organizational life as producers and consumers of knowledge. The role of knowledge workers and the ways in which they transfer their knowledge become important as they possess the symbolic and analytic...

One important research direction that has emerged in Child Protective Services (CPS) is the potential of information technology (IT) to be used by CPS agencies in order to enhance organizational effectiveness by addressing the barriers that caseworkers face in integrating multiple...

Knowledge Maps (KMaps) could be ideally suited for resolving many of the traceability problems in computer software maintenance. This thesis provides an understanding of the various factors that will encourage or impede the software maintenance community to adopt KMaps as part of their process....

Organisations in all spheres of industries are facing constant change and need to be innovative to carve out a competitive market share. Knowledge is universally recognised as the organisation’s most valuable asset and strategic resource. The competitive business environment is impelling...

Knowledge, information and communication are crucial for organizational effectiveness and key to the ability of the organization to respond to change. This article reports on the findings of a research and developmental project in a modular multi-campus university focusing on improving the...

The changes in the engineering-construction (E-C) industry of the 21st century requireorganizations to take a more active role in developing knowledge management and learningorganization initiatives. The need to both retain knowledge within the organization and focus oncontinuous human resource...