In many enterprises and other types of organizations, decision making is both a crucial and a challenging task. Despite their importance, many decisions are still made based on experience and intuition rather than on evidence supported by rigorous approaches. Decisions are often made this way...

This paper presents the issue of assessing the validity and effectiveness of implementing a Business Intelligence system in an IT Support Organization. This entity provides IT services to external clients involving, in particular, the storage and processing of large amounts of data. The vast...

This paper presents an analysis methodology for establishing the demand stability of the planning environment faced by a company and the impact on the stability from changes to sales order. The methodology focuses on three critical planning parameters derived from customer orders: product mix,...

Purpose: Business analytics, a buzzword of the recent decade, has been applied by thousands of enterprises to help generate more values and enhance their business performance. However, many aspects of business analytics remain unclear. This study clarifies the definition of business analytics...

In modern workforce management, the demand for new ways to maximize worker satisfaction, productivity, and security levels is endless. Workforce movement data such as those source data from an access control system can support this ongoing process with subsequent analysis. In this study, a...