Based on a unique case study-dataset, the paper analyses job satisfaction and public service motivation in Germany. A special issue of the investigation is related to the evaluation of performance pay scales that were introduced some years ago to German public employees within the frame of...

Regulation as a practice, profession and discipline has progressed considerably over the last four decades. Regulation has shed its image of being a dull, rigid and highly legalistic way to achieve policy outcomes. Indeed, policymakers around the globe have embraced the versatility that...

How do levels of trust in the civil service differ across countries? Are these attitudes about the civil service determined by similar individual-level attributes across nations? Do national-level correlates explain variation between nations in citizen attitudes toward the civil service? Data...

This article analyses workers' attitudes to trade unions by comparing the survey responses of Unison members with public sector workers who have left or never joined a union. It examines whether differences between these groups can help to explain union-joining behaviour and membership patterns....

At the turn of the twentieth century, state courts were roiled by claims against telegraph corporations for mental anguish resulting from the failure to deliver telegrams involving the death or injury of a family member. Although these “telegraph cases” at first may seem a bizarre outlier,...

Human resources are very important in a business; however, the return on investment in human resources is longer than in fixed assets, so entrepreneurs frequently consider how much to actually invest. This article, based on primary research, examines the motivations for investment when a 20%...