The established methods used for measuring labour productivity ― originally designed for the manufacturing sector ― do … driving forces behind knowledge work productivity, focussing on process quality instead of result quantity. In a three step … potential analysis, we assess (1) the knowledge intensity and then (2) current levels of knowledge work productivity with regard …

realised by management researchers, they have focussed on the question of how to measure and enhance the productivity of said … workforce. According to the author’s research, it is, however, not the measurement and enhancement of an expert’s productivity … ; knowledge worker ; professional ; performance ; productivity ; management …