Selecting appropriate and resilient suppliers is an important issue in supply chain management (SCM) literature. Making an effective decision on this issue can decrease external risks and disruptions, purchase costs, and delay times and also guarantees business continuity in the event of...

Purpose - There is great uncertainty and volatility in the evaluation and measurement of green supplier satisfaction. The purpose of this paper is to fill this gap based on the information entropy theory (IET) to describe the probability of green supplier satisfaction degree....

To improve a firm’s supply chain performance it is essential to have a vendor evaluation process to be able to showcase an organization’s success in the present aggressive market. Hence, the process of evaluating the vendor is a crucial task of the purchasing executives in supply chain...

Purpose: Evaluation and selection of efficient suppliers is one of the key issues in supply chain management which depends on wide range of qualitative and quantitative criteria. The aim of this research is to develop a mathematical model for evaluating and selecting efficient suppliers when...

This research paper attempts to address the issue related to the importance and effectiveness of relationship building efforts made by a seller that are aimed at both acquiring new and retaining existing consumers. The relative importance of different kind of relationship marketing programs is...

The supplier selection and order allocation are two key strategic decisions in purchasing problem. The review presented in this paper focuses on the supplier selection problems (SSP) and order allocation from year 2000 to 2017 in which a new structure and classification of the existing research...

Purpose: The Selection of logistics service providers is an important issue in supply chain management. But different evaluation methods may lead to different results, which could cause inconsistent conclusions. This paper makes use of a new perspective to combine with a variety of methods to...