The education institutions present a complicated economic and social ecosystem with many processes that are constantly under pressure from many stakeholders. Learning organizations are trying to find ways to improve them, but they crash at "unmistakable claims" about the need to build extensive...

Pattern based task management has been proposed as a promising approach to work experience reuse in knowledge intensive work environments. While initial work has focused on the conceptualization and development of a generic framework, the process and user interaction of the task pattern...

KnowCube®, a novel multi criteria decision making tool, is introduced. Its userfriendly interface assists “intuitive surfing through decision spaces” by means which are also familiar to non-experts. Causes and effects of alternatives may be examined from different points of view, and...