This doctoral thesis studies the process of innovation adoption in public administrations, addressing the research … question of how an innovation is translated to a local context. The study empirically explores Design Thinking as a new problem … methodology include civil services in Australia, Denmark, the United Kingdom, the United States as well as Singapore. Hitherto …

sector efficiency is hardly taken into account in the New Public Management. As a result of this, the current reforms of the …

private sector that has ensured efficiency gains and increased consumer benefits; corporatisation has done this as well. Third …, efficiency gains have been transferred to the consumer, especially at the beginning of the reform process. …

The need to balance austerity with growth policies has put government efficiency high on the economic policy agenda in … Europe. Administrative reforms which boost the efficiency of the administration can alleviate the trade-off between … consolidation and public service provision. Against such backdrop, this study explores the determinants of efficiency enhancing …