Many firms today compete on their ability to deliver customer orders quickly and reliably. While researchers have proposed numerous factors believed to affect delivery performance, little empirical research has examined such factors using longitudinal data from real world manufacturing...

This paper examines demand, manufacturing, and supply factors proposed to inhibit manufacturer delivery execution. Extant research proposes many factors expected to harm delivery performance. Prior cross-sectional empirical research examines such factors at the plant-level, generally finding...

This paper presents a model-based approach for competitive analysis of manufacturing plants in the U. S. food processing industry. As part of this approach, plant competitiveness is measured using Operational Competitiveness Ratings Analysis (OCRA) -- a new non-parametric method of computing...