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No conversion, no conversation : consequences of retail salespeople disengaging from unpromising prospects
Cron, William L.; Alavi, Sascha; Habel, Johannes; … - In: Journal of the Academy of Marketing Science 49 (2021) 3, pp. 502-520
Persistent link: https://www.econbiz.de/10012548062
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Frontline employee inspiration in retailing : conceptualization, scale development, sources, and customer outcomes
Neumüller, Kathrin - 2022
Persistent link: https://www.econbiz.de/10013188011
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Do Retailers Really Profit from Ambidextrous Managers? The Impact of Frontline Mechanisms on New and Existing Product Selling Performance
van der Borgh, Michel - 2013
When manufacturers introduce a new product to the market, downstream retail partners are faced with inherent trade-offs. Retail sales personnel has to support the new product's introduction with substantial sales efforts, but also sell the existing products in stock, before storage and...
Persistent link: https://www.econbiz.de/10013080914
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Reinventing the customer shopping experience : value (co-)creation, shopping motivations and typologies in curated fashion retailing
Sebald, Anna Kathrin - 2018
Persistent link: https://www.econbiz.de/10011974137
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Moderating Effects of Retail Operations and Hard-Sell Sales Techniques on salesperson’s Interpersonal Skills and Customer Repurchase Intention
Muzumdar, Prathamesh; Basyal, Ganga Prasad; Vyas, Piyush - 2021
Salesperson’s interpersonal skills have always played an important role in influencing various stages of customer’s purchase decision. With the increase in retail outlets and merchandisers, retail operations have taken a pivotal role in influencing the salesperson’s sales practices and...
Persistent link: https://www.econbiz.de/10014089856
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From the dual apprenticeship system to a dual labor market? : the German high-skill equilibrium and the service economy
Eichhorst, Werner; Marx, Paul - 2009
possible due to a less regulated institutional environment. -- Service sector ; Germany ; dual labor market ; low-skilled work …
Persistent link: https://www.econbiz.de/10003860657
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Verdrängen Ein-Euro-Jobs sozialversicherungspflichtige Beschäftigung in den Betrieben?
Hohendanner, Christian (contributor) - 2007
Persistent link: https://www.econbiz.de/10003423865
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Does marginal employment promote regular employment for unemployed welfare benefit recipients in Germany?
Lietzmann, Torsten; Schmelzer, Paul; Wiemers, Jürgen - 2016
Marginal employment (ME) is one of the largest forms of atypical employment in Germany. In this study, we analyse … analyses the "stepping stone" function for a more recent time period, i.e., after Germany’s major labour-market reforms (Hartz …
Persistent link: https://www.econbiz.de/10011489853
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Reforming German labor market institutions : a dual path to flexibility
Eichhorst, Werner; Marx, Paul - 2009
Germany has always been one of the prime examples of institutional complementarities between social insurance, a rather … egalitarian labor market, the number of jobs, but also their diversity has increased. -- Germany ; labor market reforms ; atypical …
Persistent link: https://www.econbiz.de/10003830303
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Identifying the substitution effect of temporary agency employment
Jahn, Elke J.; Weber, Enzo - 2012
also leads to substitution of regular jobs. -- temporary agency employment ; substitution effect ; Germany …
Persistent link: https://www.econbiz.de/10009535769