Data collected using multi-item Likert scales that contain reversed items often exhibit problems, such as unexpected factor structures and diminished scale reliabilities. These problems arise when respondents select responses on the same side of the scale neutral point for both reversed and...

One of the important research tool is questionnaire. Decision makers and researchers across all academic and industry sectors conduct surveys and questionnaires to uncover answers to specific, significant questions. In fact, questionnaires and surveys can be an effective tools for data...

Publishing in top journals is difficult. Common challenges undermine authors' attempts to explain and influence their discipline's understanding and practice. We identify and describe these roadblocks to publishing success. We also benchmark best practice in management, marketing, and supply...

This review gives a description of the content of Dillman's book. It goes on to describe the flaws not only to alert the reader but also in the hope that Dillman will write a new edition to overcome these problems. He could convert a gold book into an excellent one

Valid predictions for the direction of nonresponse bias were obtained from subjective estimates and extrapolations in an analysis of mail survey data from published studies. For estimates of the magnitude of bias, the use of extrapolations led to substantial improvements over a strategy of not...