Consumers today have more choices of products and services than ever before, but they seem dissatisfied. Firms invest in greater product variety but are less able to differentiate themselves. Growth and value creation have become the dominant themes for managers. In this paper, we explain this...

While scholarly research has produced a great deal of useful knowledge about various forms of innovation, there has been very little attention given to the dynamics of management innovation - the implementation of a new management practice, process or structure that significantly alters the way...

Around the world, productivity growth has stalled out. While some hope that a “second machine age” will reverse the slump, we think that wringing bureaucracy out of the economy offers a more promising and less speculative route to boosting productivity. By our calculations, busting...