Henriet, Dominique; Henry, Claude; Rey, Patrick; … - In: L'Actualité Economique 63 (1987) 2, pp. 98-117
We consider a service whose quality is variable and from which every consumer consumes either one unit or nothing. Production costs, both fixed and variable, do not depend on quality: a higher quality service is no more costly to produce than a lower quality one. On the consumption side however,...