This working paper suggests that customer relationship management technology (CRM) has failed to live up to the hype and expectations placed upon it and that history could be repeating itself with the latest data capture technology - Radio Frequency Identification (RFID). It will be argued that...

The wherewithal of achieving best value in private finance initiative (PFI) projects and the associated problems therein are documented. In the UK, PFI has offered a solution to the problem of securing necessary investment at a time of severe public expenditure restraint. In PFI schemes, the...

Public-private partnerships (PPPs) are increasingly used in the United Kingdom's public facilities and services provision through the Private Finance Initiative (PFI). Despite some casualties, PPP/PFI projects have been undertaken successfully, but the reasons for success are not entirely clear....

This research was sponsored jointly by EPSRC and DETR and involved Carillion, Royal Bank of Scotland, Morrison Construction, Amec, Centre for the Built Environment in Glasgow and Public-Private Partnership Programme Ltd as partners.

The wherewithal of achieving best value in private finance initiative (PFI) projects and the associated problems therein are documented. In the UK, PFI has offered a solution to the problem of securing necessary investment at a time of severe public expenditure restraint. In PFI schemes, the...

Abstract: Purpose – The UK Government has now adopted Private Finance Initiative (PFI) as a major vehicle for the delivery of additional resources to the health sector in order to achieve a greater investment in healthcare facilities. The purpose of this paper is to examine the trends and risk...