Civil servants have a reputation for being lazy. However, people's personal experiences with civil servants frequently run counter to this stereotype. We develop a model of an economy in which workers differ in laziness and in public service motivation, and characterise optimal incentive...

Although extrinsic and intrinsic motivation likely jointly explain the effort of many agents engaged in public service delivery, canonical models of incentives in firms focus on the former. In the context of a rural health worker program in India, I develop and test a novel mobile phone app...

We propose a distinction between active waste and passive waste as determinantsof the cost of public services. Active waste entails utility for the publicdecision maker (as in the case of bribery) whereas passive waste does not (asin the case of inefficiency due to red tape). To assess the...

Die Arbeit befasst sich theoretisch und empirisch mit der so genannten Public ServiceMotivation (PSM) und ihrem Zusammenhang zu anderen psychologischenMotivationstheorien. Die Public Service Motivation geht davon aus, dass öffentlichBeschäftigte unter anderem dadurch motiviert sind, dass sie...

This paper analyses the shifting balance between public sector and privatesector welfare provision in the United Kingdom over the past two decades. Fivesectors – education, health, personal social services, housing, and incomemaintenance and social security – are examined over three time...

Das Wissen der Menschheit verdoppelt sich bislangim 21. Jahrhundert nach Meinung von Experten alle4 Jahre. Zum Beginn der Industrialisierung wurdenhierzu noch 100 Jahre benötigt. Gleichzeitig sinkt dieHalbwertzeit des Wissens. In der beruflichen Ausbildungerworbenes Fachwissen ist häufig schon...