This paper examines major privately-owned British railway companies before World War I. Quantitative evidence is presented on return on capital employed, total factor productivity growth, cost inefficiency, and speed of passenger services. There were discrepancies in performance across companies...

We analyze a large stratified random sample of firms that provide us with measures ofperformance and each firm’s top manager’s perception of the severity of businessenvironment constraints faced by his/her firm. Unlike most existing studies that rely onexternal and aggregated proxy measures of...

Die interaktive Wertschöpfung hybrider Leistungen erfreut sich wachsender Verbreitung undBedeutung. Für Unternehmen birgt sie als Grundlage nachhaltiger Innovationsstrategiendarüber hinaus besonderes ökonomisches Potential, da eine erfolgreiche Implementierungüber inkrementelle...

Coordinating organizational routines is a strategic challenge in contexts ranging from healthcare to software development. Yet, we have few theories of the design of routines. This paper compares field data on routines at two Korean restaurants to theorize their design. We identified a core...