Business-to-business electronic marketplaces (EMs) were hyped as the future of efficient supply chains and as essential to the growth of e-commerce, but in spite of this promise, many EMs failed in the first few years after 2000. Although numerous studies have involved EMs, little research has...

This study examines the potential of RFID technology to increase the agility of supply-chain e-commerce systems by mitigating the bullwhip effect. The bullwhip effect is a supply-chain phenomenon that reveals a lack of business agility characterized by the amplification of inventory variance....

Despite technological advancements in supply chain forecasting methods and supporting software, human know-how remains indispensable to the process. Research suggests models that include human feedback-enabled forecasting will continue to outperform models that do not. Unfortunately, managers...