We consider a variation of the economic order quantity (EOQ) model where cumulative holding cost is a nonlinear function of time. This problem has been studied by Weiss (1982), and we here show how it is an approximation of the optimal order quantity for perishable goods, such as milk, and...

False failure returns are products that are returned by consumers to retailers with no functional orcosmetic defect. The cost of a false failure return includes the processing actions of testing,refurbishing if necessary, repackaging, the loss in value during the time the product spends in...

Carbon emissions reduction initiatives have received considerable attention at the corporate level. Companies such as Daimler, Apple, and Amazon have publicly declared their goal of becoming carbon neutral or “net zero” in a near future. They are responding to a growing demand for...

We study the competition between two remanufacturers in the acquisition of used products and the sales of remanufactured products. One firm has a market advantage; we consider two separate cases where either firm could have an acquisition advantage. The problem is formulated as a simultaneous...

When firms evaluate their service system design choices, there is typically more uncertainty surrounding the value that a particular auxiliary service provides than there is on the cost of providing that service. To help inform this decision, we propose an approach where we compare the relative...

As firms come to realize that a traditional one-size-fits-all policy may no longer be effective, they look for more innovative practices such as personalized offerings and even personalized pricing to differentiate their products and services. In such an environment, it becomes critical to...

Many companies are reluctant to enter the remanufacturing market because of concern with cannibalization of new sales, competition from current remanufacturers, and the willingness of consumers to purchase remanufactured products. What is often missing, however, is an in-depth understanding of...