Previous information systems satisfaction research predominantly focused on generic technological attributes, failing to account for the specificity of the artefact. Furthermore, viewing satisfaction as a static evaluation state, the prevalent cross-sectional approach could not account for the...

Knowledge inertia is one of hurdles for innovation assimilation at the organizational level. This research investigates its impact at the individual level among professionals or knowledge workers and reveals the mechanisms either mitigating or deteriorating its impact on professionals’...