choice of capacity in the form of new branches. It is estimated using data on Italian banks for the years 1995-2009. The …

Measuring capacity is a major problem, especially in service organizations because of its complexity and the lack of … measuring the capacity of an university by focusing on an academic unit. To this end, this research study determines the … available capacity of an academic program and the use of resources by a typical student, and then the relation between these two …

This Working Paper gives insights into the concepts of productivity and efficiency. Both concepts are popular measures … and outlines key areas of interest in this context, such as efficiency measures, components of efficiency and the … measuring productivity and efficiency in a non-technical manner. Various parametric as well as non parametric approaches are …

This study investigates the learning curve of commercial banks regarding the efficiency of credit and value creation … (learning) on the efficiency of credit and value creation in Japanese commercial banks. The findings show that bank intermediary … learning significantly improves the cost efficiency gain in the gross value created, total credit created, and investment …