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The objective of this study was to analyze how small and medium enterprises (SMEs) cope with environmental changes due to the COVID-19 pandemic by pursuing the business model transformation with the support of digital technologies. To achieve the objective, this study used a multiple case study...
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Design is increasingly adopted by organization as an innovation capability to renew and transform the firm and therefore acting as dynamic capability. However, few article address how firms build a new dynamic capability and especially in the case of the design capability. Based on a...
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