In den vergangenen Jahren kam es in Deutschland wiederholt zu tragischen Fällen von Kindesmisshandlung oder Kindstötung … extern vor große Herausforderungen. Um die innerbehördliche Kommunikation sowie die öffentliche mediale Wahrnehmung besser zu …

understand how digital communication has helped the tourism industry in general and the hotel context in particular to face the … communication and the use of social networks were fundamental tools for hotel establishments during the pandemic caused by COVID-19 … to the strategies implemented by the hotel establishments, the intensification of digital communication use and social …

Metaphors and storytelling are important communication tools that play a significant role in leadership and … organizational life. Leaders have used metaphors and storytelling to enhance their written and verbal communication from ancient … the aforementioned communication tools. Reflecting on our findings, we provide specific insight for practice by leaders …

Social media provide organizations with new opportunities for crisis communication but also present dangers, as shown … by the Nestlé palm oil crisis. This paper examines Nestlé’s crisis communication during the palm oil crisis and Facebook … crisis communication strategies. However, the results could not confirm the theoretical assumptions of the SCCT. Using the …