This paper examines the past, present and future trajectory of unions and the union movement in Britain to analyse whether collectively they remain on the margins of influence in the economy and society or whether, given and because of the crisis of neoliberalism, they may be on the cusp of a...

This paper examines developments in union recognition in Britain between 1995-1902 and assesses the influence of the statutory provisions for gaining recognition contained in the Employment Relations Act 1999. The paper details the significant increase in new agreements, concluding that the new...

Books reviewed in this article: Paul Osterman, Thomas A. Kochan, Richard Locke and Michael J. Piore - Working in America: A Blueprint for the New Labour Market Brian Towers and William Brown (eds.) - Employment Relations in Great Britain: 25 Years of the Advisary, Conciliation and Arbitration...

The paper locates the rise of the call centre within the context of the development of Taylorist methods and technological change in office work in general. Managerial utilisation of targets to impose and measure employees' quantitative and qualitative performance is analysed in four case-study...

Books Reviewed: Mauro F. Guille'n, The Limits of Convergence: Globalization and Organizational Change in Argentina, South Korea, and Spain Lawrence Mishel, Jared Bernstein and John Schmitt, The State of Working America Lowell Turner, Harry C. Katz and Richard W. Hurd (eds), Rekindling the...