The rise of the Internet and its role in global business has lead to the development of an emerging electronic marketplace, including business to business markets. This research looks at B2B auctions in e-marketplaces versus more traditional B2B auction formats. In particular, we compare open,...

The global Enterprise Resource Planning (ERP) systems industry blossomed in the 1990s automating back office operations. These systems have now become essential infrastructure for many companies. These companies are now extending these transaction-based systems to support more strategic and...

Improved communication technology has seen growth in a convergence of global corporate activities. In an effort to improve their global operations many companies are implementing global information systems in particular Enterprise Resource Planning (ERP) systems. Companies are faced with a...

When contracting through software agents, disputes will inevitably arise. Thus there is an urgent need to find alternatives to litigation for resolving conflicts. Methods of Online Dispute Resolution (ODR) need to be considered to resolve such disputes. Having agents understanding what the...

The knowledge era may give rise to a new world of chaos if marketing perceptions do not move away from the “zeitgeist whirlpool”. The “zeitgeist whirlpool” ideology illustrates the position of marketers trapped in the flowing current of marketing approach invented by the Baby Boomers, to...

With a rapidly evolving business environment due to the process of intense techonological innovations, a new and competitive paradigm in which intellectual capital has become a critical driver of business performance has emerged. This paper conducts an initial characterisation of the...

Adequate, appropriate training of quality managers is essential to the development and implementation of effective quality management systems. This study reports on a survey of 235 Australian quality managers to determine their perceptions of their training and development needs, the extent to...

A nation that pursues a knowledge-based approach to economic growth might be expected to view its skill base as an important component of this strategy and the rate of accumulation of trade skills as an important part of the skill formation story. Australia, in common with many other countries,...

This article reports on the perceived benefits associated with the adoption of radio frequency identification (RFID) technology by the wine industry. RFID is an emerging innovation that potentially enables the tracking of all items across the supply chain. Wine production is an important global...

The process of innovation involves getting new ideas accepted and new technologies adopted and used. This paper considers the introduction of ICT in company training as an example of innovation. The question that must be addressed is: what factors inside and outside the company will support, and...