Marketing practitioners nowadays often have to base important management decisions on information obtained in research surveys conducted in shopping malls. The shopping mall-intercept survey is a very popular method used by research agencies to gather information of almost all kinds. While the...

Purpose – The study aims to report a case study in a Thai Electronics Manufacturing deploying a lean manufacturing approach, and to discuss the value gained in their supply chain operations. These experiences can be adapted by others for design, redesign, and problem shooting when analyzing...

Purpose – This paper aims to examine the five critical success factors (i.e., top management involvement and commitment, training and education, teamwork, cultural change, and organizational infrastructure) on Six Sigma implementation in the Original Equipment Manufacturer (OEM) industry....

The fast pace of wireless networks and mobile technologies development has created vast opportunities for financial service providers to render their services via the mobile platform. However, the acceptance of financial mobile services, particularly the mobile payment is still marginally...

Purpose: Purchasing tourism related products and services have often been limited to either bricks-and-mortar stores or desktop computers. With the growing popularity of mobile devices (m-devices) and technological innovation in wireless networks, mobile tourism (m-tourism) is expected to emerge...

Organizations nowadays are faced with many competitive obstacles due to the rapid change in technology. Both practitioners and management theorists have called for innovation to take place in production processes and production lines as well as in management practices. Total quality management,...

The banks are motivated to leverage their m-banking activities with the advancement of mobile technologies and the high mobile penetration rate. Despite the availability of the m-banking services, many consumers still posses the attitude of ‘wait-and-see’ which resulted to unsatisfactory...