The goal of this paper is to apply the insights of contemporary research on routine to the area of conflict and conflict management. This is a conceptual paper. It does not provide any new data or evidence, but aims at drawing the ‘big picture’ of the phenomenon, therefore outlining the...

Konflikte in Organisationen sind unausweichlich, da Menschen unterschiedliche Interessen verfolgen. Ebenso unterschiedlich sind die Mechanismen, mit denen die Beteiligten versuchen, Konflikte zu lösen. Diese Unterschiede sind besonders groß, wenn Menschen unterschiedlicher Kulturen aufeinander...

This research investigated the reciprocal relationship between mental models of conflict and various forms of dysfunctional social relations in organizations, including experiences of task and relationship conflicts, interpersonal hostility, workplace ostracism, and abusive supervision. We...

Studies on conflict management in teams have generally relied on existing conflict management theories and frameworks conceptualized at the individual level. Much of this research also assumes convergence of individual conflict management approaches in teams. Such assumptions limit our...