Purpose: This study aims to review the implementation of the Lean Six Sigma project methodology in the Johnson Space Center (JSC) business environment of National Aeronautics and Space Administration (NASA) with an objective of evaluating performance of individual projects and to develop...

Performance management is an on-going process, which has an essential component part, performance measurement, which involves the identification, supervision and communication of performance results, through the relation to a set of performance indicators. Based on the assessment results,...

Croatian companies need a new approach that will provide them with sufficient competitive strength, based on business excellence. Focusing only on financial indicators and measures is insufficient. Therefore new concepts should be introduced, especially by large companies that are traditionally...

Seit der Einführung im Jahr 1988 streben Unternehmen mit dem Modell der European Foundation for Quality Management (EFQM) danach, betriebliche Exzellenz zu erreichen. Dieses Konzept definiert fünf Felder, in denen sogenannte Befähiger (Enabler) implementiert werden sollen, und vier Felder, in...

Die relative Qualität der Leistungen von Krankenhäusern stellt eine wichtige Entscheidungsgröße sowohl für Patienten und niedergelassene Ärzte dar als auch für Krankenhäuser, die Kooperationspartner suchen. Mit der Veröffentlichung der Qualitätsdaten deutscher Krankenhäuser wird ein...

In this paper we investigate the impact of upper and middle level managers on firm performance by simultaneously estimating manager and match qualities for management pairings in Major League Baseball (MLB). We document the economic significance of managers at both organizational levels and...

The purpose of this study is to present the rationale and empirical evidence as to whether the characteristics of chief executive officer (CEO), such as entrepreneurship, social responsibility (perception), and social capital, at public art performance centers have effect on management outcomes,...