Research Question: Does Netiquette in business Email communication have an impact on the recipients’ level of … sender matter and does Netiquette let a negative message sent via Email be evaluated by the recipient lesser negative … message (rejection or criticism). Each pair contained one Email with just the plain message content and one delivered the same …

articulates: (1) the structural properties of e-mail communication, (2) the impact of these properties on conflict process effects …In this paper, we proffer new theoretical ideas regarding how the structural features of e-mail make it more likely … acts as a moderator of these relationships. Our conceptual framework, the dispute exacerbating model of e-mail (DEME), is …

empirical evidence on its function is limited. We examine one corporate staff through e-mail analysis. We find sharp cross …-sectional differences in communication patterns: staff members have networks that are larger, more integrative, and richer in structural …